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EU-U.S. Privacy Shield and Swiss-U.S. Privacy ShieldNewforma Inc. (and its parent/subsidiary companies including but not limited to, Newforma LLC (US), Newforma FZE (UAE), Newforma Asia Pacific Pte Ltd (Singapore), Newforma Australia Pty Ltd, Newforma EMEA (UK), Newforma EMEA Ltd, Newforma Canada ULC, Newforma UK Ltd, Newforma Germany GmbH, Newforma France SARL) participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework.Newforma is committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List.Newforma is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Newforma complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Newforma is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Newforma may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.Under certain conditions, more fully described on the Privacy Shield website you may invoke binding arbitration when other dispute resolution procedures have been exhausted.Contents by Section:
The Use of Personal Information Newforma may use the personal information you provide us for a variety of purposes, including registration, authentication and marketing. We may use the information to inform you of exclusive offers, upgrades and other Newforma products and services that may be of interest to you. When you are a customer of Newforma products or services, we may use your personal information to contact you for a wide array of customer relation/customer service purposes, such as to inquire whether you intend to renew subscription agreements or other contracts with Newforma or to request that you respond to a survey concerning our products and services or to address a question regarding an order.Certain Newforma partners provide training, implementation and work process consulting to our customers. We share personal contact information with these consultants when they are assigned to a customer or prospect.Unless we inform you otherwise at the point at which we collect your information, we will not provide your personal contact information directly to a third party not otherwise described herein. If you do not wish to receive information about additional Newforma products or services or those of its partners and other companies, please let us know (contact information below) and we will respect your wishes. Emails we distribute describing offers we think may be of interest to you also contain instructions as to how you can opt-out of future emails or you may contact us directly at Privacy@Newforma.comNewforma products are not marketed to children under the age of 13 and Newforma does not knowingly collect personal information from children under the age of 13. Newforma is committed to protecting the privacy of children and if Newforma becomes aware that such information was collected, it will treat that information as sensitive.
SharingThird PartiesNewforma does not share your information with any third-party business partners, other than service providers (as described herein).Service ProvidersNewforma stores the personal data of website visitors and customers indefinitely and may transfer such information to, and maintain and process such information, directly or indirectly in one or more databases in the United States and elsewhere. We may hire other companies to provide services on our behalf that may involve the storage and use of your personal information, such as for delivering mailings or emails. Any such company or third party is required to maintain the confidentiality of that information and is prohibited from using that information for any purpose other than as authorized by us. If you provide personal information to Newforma, you agree and consent to Newforma’s storage and usage of this information anywhere that Newforma maintains offices (around the world), for a variety of purposes, including those described above.SecurityWe use commercially reasonable measures to protect the security of all information and, where possible, conform to industry best practices. For example, some information gathered on our website is encrypted during transmission with SSL encryption and stored within secure databases protected by multiple firewalls. As effective as current encryption and other security technology is, however, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information which users supply will not be intercepted while being transmitted to us over the Internet. If you have any questions about the security of your personal information, please contact us at Privacy@Newforma.comWe may retain your information for as long as your account is active or as needed to provide services, comply with our legal obligations, resolve disputes and enforce our agreements.Access/Updating Personal Information and “Opting Out”Upon request, Newforma will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information, please contact us at Privacy@Newforma.comNewforma wants to ensure that the information it collects is accurate. You may notify us of any change to your address, phone number, email address or other information by sending us an email message or by notifying us in writing:Email: Privacy@Newforma.comMailing address:Newforma Inc. 1750 Elm Street, 9th floor Manchester, NH 03104 Attn: Information SecurityIf at any time you wish to “opt out” of receiving information from Newforma or its partners or other companies, please notify us by sending us an email or written message to the addresses shown above or by emailing us at Privacy@Newforma.com. We will respond to these requests within a reasonable timeframe. Please note that due to lead times on certain mailings and other contacts, you may continue to receive mailings and other contacts while your “opt out” notification is being processed.
Section D. Technical Support and Privacy Information Collected about Technical Support and the Use of that Information Generally, Newforma’s technical support group can obtain customer contact information via the serial number and registration data it maintains in its customer database. Newforma may use this contact information to respond to support inquiries and/or to request additional information from the customer. Occasionally Newforma must obtain files and/or model information to assist it in diagnosing a customer’s technical support issues. Any information provided will be treated as confidential and will only be used strictly for the purpose of resolving the open issues in question.Newforma may also elect to share an unidentifiable subset of file information provided by a customer with a licensor of technology that is included in the Newforma product if Newforma considers that appropriate to assist it in diagnosing or resolving a customer problem. Newforma may also request permission from a customer to retain copies of specific customer files in the data set that it uses to conduct regression tests and other tests of later releases of the Newforma software.Newforma Remote Desktop Access to Servers In accordance with Newforma’s terms and conditions, customers may be asked to provide Microsoft Remote Desktop Access to servers running Newforma software. The Remote Desktop Web Connection is a high-encryption, Remote Desktop Protocol (RDP) 5.0 client and uses RSA Security’s RC4 cipher with a key strength of 40-, 56-, or 128-bit, as determined by the computer to which it is connecting. The Remote Desktop Web Connection uses the well-known RDP TCP port (3389) to communicate to the host. Most customers configure their Remote Desktop access so that only connections from Newforma’s IP address are allowed.
Newforma Remote Diagnosis For those customers with difficult-to-diagnose issues, Newforma uses commercially available online meeting software such as GoToMeeting or WebEx that enables Newforma to view a customer’s computer remotely via the internet in real-time. This functionality is used only when authorized by the customer and while the customer is at the computer. The functionality enhances the customer’s ability to explain and “show” the problem being experienced. Newforma technical support personnel initiate an online meeting with a customer, enabling such personnel to either view or take control of the customer’s system. The customer retains full control of his or her system throughout the session. If at any time during this session the customer wishes to terminate the remote connection, the customer may do so and the Newforma technical support personnel will no longer be able to view or access the customer’s system. Newforma treats all information it receives during a remote support session as confidential and proprietary customer information received for technical support purposes (see Information Collected in Connection with Technical Support and the Use of that Information above).
Usage Feedback and Licensing Reporting The Newforma products include a usage feedback and license reporting capability which sends reliability and usage information to Newforma via https. This data is used for support, quality, marketing, and product improvement purposes to help give Newforma an idea of the relative use of features within its products and to enable Newforma to track compliance with your current subscription license. The data does not include any information that could be used to re-create proprietary customer information. If you have any questions or concerns, please contact us as indicated above under the heading Updating Personal Information and “Opting Out”.
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Lewis Architects discourages you from sending or posting to this Web site any information that you consider to be confidential or proprietary. Please note that if you do send or post any such information or material, Lewis Architects will assume that it is not confidential. By sending or posting any information or material, you grant Lewis Architects an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit, and distribute those materials or information, and you agree that Lewis Architects is free to use any ideas, concepts, know-how, or techniques that you send or post for any purpose.No Representations and Warranties. Lewis Architects grants to user only rights which Lewis Architects has. While Lewis Architects attempts to determine that only accurate and up-to-date information is presented on this Web site, Lewis Architects assumes no responsibility for, and makes no representations with respect to, the accuracy of any information presented here. Therefore, all materials and information are presented “AS IS,” and are subject to the following WAIVER OF LIABILITY – LEWIS ARCHITECTS EXPRESSLY DISCLAIMS ANY IMPLIED OR EXPRESSED WARRANTIES OF MERCHANT ABILITY, QUALITY, ACCURACY, FITNESS FOR A PARTICULAR PURPOSE OR NEEDS, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RELATING TO SUCH MATERIAL AND INFORMATION. THERE IS NO WARRANTY AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE INFORMATION OR MATERIALS OR AGAINST INFRINGEMENT. IN NO EVENT, SHALL LEWIS ARCHITECTS BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING WITHOUT LIMITATION, DAMAGES RESULTING FROM THE USE OF, OR RELIANCE ON, THE INFORMATION OR MATERIALS PRESENTED, OR LOSS OF PROFITS OR REVENUES.
Lewis Architects recognizes and respects the privacy of users of this Web site. When you choose to provide us with information about yourself, Lewis Architects will act in a responsible manner. Lewis Architects may store and disclose personal information as allowed or required by applicable law, including making disclosures that are necessary or advisable to (a) protect the rights, safety, or property of Lewis Architects or others and (b) conform to legal or regulatory requirements. Without your expressed approval, however, Lewis Architects will not trade, sell, or rent your personal information but may collect and/or provide aggregate statistics about its Web site and users to other parties. Lewis Architects has no intention of collecting any personal data from individuals under 13 years of age. When you view certain parts of the Web site, information may be stored on your computer. This information will be in the form of a “cookie” or similar file and will permit tailoring of the Web site to better match your interests and/or preferences. This site, however, contains links to other Web sites and Moseley Architects does not control the privacy policies or other users of those sites. See Linking. This privacy statement only applies to information collected and maintained by Lewis Architects.
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