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Privacy, Refund or Return Policy & Terms of Use

Privacy Policy

Newforma Privacy Policy

Effective Date: 05/01/2018


We understand that confidentiality of information is important to visitors to our website and to users of Newforma products and services. We have created this Privacy Policy in order to demonstrate our commitment to keeping such information confidential. This Privacy Policy is provided to answer questions regarding the privacy of our visitors and users in their interactions with Newforma. It also describes your choices regarding use, access and correction of your personal information. This Privacy Policy applies to all sites owned and/or operated by Newforma, including:

EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield

Newforma Inc. (and its parent/subsidiary companies including but not limited to, Newforma LLC (US), Newforma FZE (UAE), Newforma Asia Pacific Pte Ltd (Singapore), Newforma Australia Pty Ltd, Newforma EMEA (UK), Newforma EMEA Ltd, Newforma Canada ULC, Newforma UK Ltd, Newforma Germany GmbH, Newforma France SARL) participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework.

Newforma is committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List.

Newforma is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Newforma complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Newforma is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Newforma may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at
https://feedback-form.truste.com/watchdog/request.

Under certain conditions, more fully described on the Privacy Shield website you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

Contents by Section:

  • Online Privacy/ Marketing Contacts and Privacy/ License Activation and/or License Registration and Privacy Information Collected from Online Visitors
  • Information Collected via Marketing Activities
  • Information Collected via License Activation and/or License Registration
  • Information Collected from Users of Newforma Info Exchange or Newforma mobile applications
  • The Use of Personal Information
  • Updating Personal Information and “Opting Out”
  • Public Lists and Community Sections of Website, including Newforma Discussion Forums and Privacy
  • Third Party Sites and Privacy
  • Technical Support and Privacy
  • Information Collected about Technical Support and the Use of that Information
  • Newforma Remote Desktop Access to Servers
  • Newforma Remote Diagnosis
  • Usage Feedback and Licensing Reporting
  • >Additional Privacy Topics
  • Security
  • Changes to this Policy
  • Contacting Us

Section A. Online Privacy/ Marketing Contacts and Privacy/ License Activation and/or License Registration and Privacy Information Collected from Online Visitors

You can visit the Newforma website without telling us who you are or revealing personal information about yourself, such as your name, phone number or postal or email address. Occasionally you may be asked to give us more specific information about yourself, including your name and contact info in order to perform certain actions such as downloading software, registering for a webinar or other event, responding to a survey or entering a contest using our website. Providing this information is optional, however, this may impede your ability to complete certain actions.

Information Collected via Marketing Activities
Newforma will conduct marketing activities by which it may collect your personal information. For example, we may collect contact information at trade shows or seminars, we may obtain email and physical mail addresses for marketing campaigns, we may invite the public to download free software from our website in return for providing us contact information, and we do obtain addresses from publications that target the industries from which we hope to attract customers. We may obtain from entities lists of names and addresses of individuals who have “opted in” to receive communications from companies such as Newforma.

Information Collected via License Activation and/or License Registration
At the time customers register or activate their license of Newforma software, Newforma collects information including but not limited to, Company name, address, contact name, contact email address, telephone number, title, role, projects being designed, primary software applications in use and industry sector. Newforma requests this information because it believes it is important to understand who its customers are and how to contact them with relevant product information. In some circumstances, Newforma may be obligated to make this information available to third parties who license technology to Newforma that is included in the products being activated. Such third parties are required to keep such information confidential and are prohibited from using that information for any purpose other than as authorized by us.

At times, Newforma may also collect sensitive personal information such as credit card and other payment information for the purpose of processing payment transactions.

Information Collected from Users of Newforma mobile, application and web product offerings (see section 1 for a complete list)
Newforma collects certain information, including but not limited to name and email address, from people who use our products. Information is collected when a user first signs up with any Newforma product offering or first uses a Newforma mobile application. Newforma may use the information collected from you in order to provide information to you via email regarding Newforma’s products and services or the products and services of Newforma’s partners. If you do not wish to receive such information, you may opt out by following the procedure described in “Updating Personal Information and Opting Out” below. In addition, emails we distribute containing information we think may be of interest to you also contain instructions as to how you can opt-out of future emails. Please note, “you may continue to receive service-related correspondence from us when utilizing services for our products.”

For mobile applications, we may also collect your location based information to deliver location-based services. We will only share this information with our mapping provider for the sole purpose of providing you this service. You may opt-out of location based services at any time by editing the setting at the device level.

As is true of most websites, we gather certain information automatically on our website. Our web server collects IP addresses to obtain certain aggregate information concerning the use of our website. An IP address is a number that is automatically assigned to your computer whenever you’re surfing the web. We do not link IP addresses to any personally identifiable information. Our web servers also collect information such as number of visits, average time spent on the site, operating system, date/time stamp, files and pages viewed on our site (e.g., HTML pages, graphics, etc.) and/or clickstream data to analyze trends in the aggregate and administer the site. Newforma uses this information to analyze how people use our site and generate ideas on how the site might be improved.

For our mobile applications, we use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your mobile devices. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We may link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.

Tracking Technologies
Newforma and its partners may utilize “cookies” or similar tracking technologies to analyze trends, administer the website, track users’ movement around the website, and to gather demographic information about our user base as a whole. We use tracking technologies so that we can better serve you with tailored information when you return to our site. Cookies are identifiers that a website can send to your browser to keep on your computer to facilitate your next visit to our site. It may do such things as store the fact that you have registered for a seminar so that the next time you visit the site we recognize you are a registrant. You can, if you wish, set your browser to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. In addition, you can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

To manage Flash cookies, please click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html

By accessing and using our web site, each visitor to the Newforma website shall be deemed to have consented to the collection and use of information as we have outlined in this Privacy Policy.


The Use of Personal Information
Newforma may use the personal information you provide us for a variety of purposes, including registration, authentication and marketing. We may use the information to inform you of exclusive offers, upgrades and other Newforma products and services that may be of interest to you. When you are a customer of Newforma products or services, we may use your personal information to contact you for a wide array of customer relation/customer service purposes, such as to inquire whether you intend to renew subscription agreements or other contracts with Newforma or to request that you respond to a survey concerning our products and services or to address a question regarding an order.

Certain Newforma partners provide training, implementation and work process consulting to our customers. We share personal contact information with these consultants when they are assigned to a customer or prospect.

Unless we inform you otherwise at the point at which we collect your information, we will not provide your personal contact information directly to a third party not otherwise described herein. If you do not wish to receive information about additional Newforma products or services or those of its partners and other companies, please let us know (contact information below) and we will respect your wishes. Emails we distribute describing offers we think may be of interest to you also contain instructions as to how you can opt-out of future emails or you may contact us directly at Privacy@Newforma.com

Newforma products are not marketed to children under the age of 13 and Newforma does not knowingly collect personal information from children under the age of 13. Newforma is committed to protecting the privacy of children and if Newforma becomes aware that such information was collected, it will treat that information as sensitive.


Sharing

Third Parties

Newforma does not share your information with any third-party business partners, other than service providers (as described herein).

Service Providers

Newforma stores the personal data of website visitors and customers indefinitely and may transfer such information to, and maintain and process such information, directly or indirectly in one or more databases in the United States and elsewhere. We may hire other companies to provide services on our behalf that may involve the storage and use of your personal information, such as for delivering mailings or emails. Any such company or third party is required to maintain the confidentiality of that information and is prohibited from using that information for any purpose other than as authorized by us. If you provide personal information to Newforma, you agree and consent to Newforma’s storage and usage of this information anywhere that Newforma maintains offices (around the world), for a variety of purposes, including those described above.

Security

We use commercially reasonable measures to protect the security of all information and, where possible, conform to industry best practices. For example, some information gathered on our website is encrypted during transmission with SSL encryption and stored within secure databases protected by multiple firewalls. As effective as current encryption and other security technology is, however, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information which users supply will not be intercepted while being transmitted to us over the Internet. If you have any questions about the security of your personal information, please contact us at Privacy@Newforma.com

We may retain your information for as long as your account is active or as needed to provide services, comply with our legal obligations, resolve disputes and enforce our agreements.

Access/Updating Personal Information and “Opting Out”

Upon request, Newforma will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information, please contact us at Privacy@Newforma.com

Newforma wants to ensure that the information it collects is accurate. You may notify us of any change to your address, phone number, email address or other information by sending us an email message or by notifying us in writing:

Email: Privacy@Newforma.com

Mailing address:

Newforma Inc.
1750 Elm Street, 9th floor
Manchester, NH 03104
Attn: Information Security

If at any time you wish to “opt out” of receiving information from Newforma or its partners or other companies, please notify us by sending us an email or written message to the addresses shown above or by emailing us at Privacy@Newforma.com. We will respond to these requests within a reasonable timeframe. Please note that due to lead times on certain mailings and other contacts, you may continue to receive mailings and other contacts while your “opt out” notification is being processed.


Section B. Public Lists and Community Sections of Website, including Newforma Discussion Forums and Privacy


Many Newforma users gain valuable professional and commercial exposure by being included in lists on the Newforma website or in a Newforma Customer Community that identify individuals who have recognized credentials or skills. Newforma makes this information available publicly to users of its website as a service to the individual. If you are eligible to be included in such a list but do not wish your personal information to be included, please contact Newforma at the location identified under the heading Updating Personal Information and “Opting Out” above, or in the alternative, please contact us at Privacy@Newforma.com

Newforma provides a Newforma Customer Community for use by its customers. Participation is voluntary and it is very likely that personal information will be exposed to other members of these discussion forums if you participate. Some users prefer to participate using pseudonyms, but company/business email addresses are required. Newforma takes no responsibility for maintaining the privacy of any personal information you make available to members of any Newforma supplied discussion forum. You are solely responsible for maintaining the secrecy of your passwords and similar information.

OBA Disclosure
We partner with a third party to display advertising on our website or to manage our advertising on other sites. Our third-party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising, click here if located in the European Union click here. Please note you will continue to receive generic ads.


Section C. Third Party Sites and Privacy
This website contains links to websites owned and maintained by other companies. Such websites may also collect personal information and such collection of personal information will be subject to the privacy policies of the site and company at which it is collected. Newforma is not responsible for the content or privacy practices of any non- Newforma website. Please review the privacy policy of such other sites before providing them with your personal information.


Section D. Technical Support and Privacy
Information Collected about Technical Support and the Use of that Information
Generally, Newforma’s technical support group can obtain customer contact information via the serial number and registration data it maintains in its customer database. Newforma may use this contact information to respond to support inquiries and/or to request additional information from the customer. Occasionally Newforma must obtain files and/or model information to assist it in diagnosing a customer’s technical support issues. Any information provided will be treated as confidential and will only be used strictly for the purpose of resolving the open issues in question.

Newforma may also elect to share an unidentifiable subset of file information provided by a customer with a licensor of technology that is included in the Newforma product if Newforma considers that appropriate to assist it in diagnosing or resolving a customer problem. Newforma may also request permission from a customer to retain copies of specific customer files in the data set that it uses to conduct regression tests and other tests of later releases of the Newforma software.

Newforma Remote Desktop Access to Servers
In accordance with Newforma’s terms and conditions, customers may be asked to provide Microsoft Remote Desktop Access to servers running Newforma software. The Remote Desktop Web Connection is a high-encryption, Remote Desktop Protocol (RDP) 5.0 client and uses RSA Security’s RC4 cipher with a key strength of 40-, 56-, or 128-bit, as determined by the computer to which it is connecting. The Remote Desktop Web Connection uses the well-known RDP TCP port (3389) to communicate to the host. Most customers configure their Remote Desktop access so that only connections from Newforma’s IP address are allowed.


Newforma Remote Diagnosis
For those customers with difficult-to-diagnose issues, Newforma uses commercially available online meeting software such as GoToMeeting or WebEx that enables Newforma to view a customer’s computer remotely via the internet in real-time. This functionality is used only when authorized by the customer and while the customer is at the computer. The functionality enhances the customer’s ability to explain and “show” the problem being experienced. Newforma technical support personnel initiate an online meeting with a customer, enabling such personnel to either view or take control of the customer’s system. The customer retains full control of his or her system throughout the session. If at any time during this session the customer wishes to terminate the remote connection, the customer may do so and the Newforma technical support personnel will no longer be able to view or access the customer’s system. Newforma treats all information it receives during a remote support session as confidential and proprietary customer information received for technical support purposes (see Information Collected in Connection with Technical Support and the Use of that Information above).


Usage Feedback and Licensing Reporting
The Newforma products include a usage feedback and license reporting capability which sends reliability and usage information to Newforma via https. This data is used for support, quality, marketing, and product improvement purposes to help give Newforma an idea of the relative use of features within its products and to enable Newforma to track compliance with your current subscription license. The data does not include any information that could be used to re-create proprietary customer information. If you have any questions or concerns, please contact us as indicated above under the heading Updating Personal Information and “Opting Out”.


Section E. Additional Privacy Topics
Changes to this Policy

Newforma may change this Privacy Policy from time to time. Any changes will be posted to this site, so we encourage you to review our Privacy Policy from time to time. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.


Contacting Us
For additional information about us, our website or this Privacy Policy, please feel free to contact us.

Email: webmaster@newforma.com

Telephone: (603) 625-6212, ask for Webmaster.

Mailing address:

Attn: Webmaster
Newforma Inc
1750 Elm Street, 9th floor
Manchester, NH 03104

This information is provided with the intent of helping website visitors understand Newforma’s practices with respect to the privacy of visitors personal and business information.

The Newforma Team
(Latest Revision as of November 2017)


Terms of Use

General Terms of Use

The following Terms of Use govern your use of the Lewis Architects’ Web site and the information and materials accessible on or from this site. Please read these Terms of Use carefully before accessing any part of the site. If you do not agree with these Terms of Use, please do not access the Web site. Your use demonstrates your acceptance of the following Terms of Use.


Intellectual Property

The information on this Web site, including without limitation all design, text, images, white papers, press releases, and other information, is protected under United States and other copyright laws and is owned by Lewis Architects & Engineers, SP P.C. (referred to as Lewis Architects) or used under license from the copyright owner. The information may not, except under written license, be copied, reproduced, transmitted, displayed, performed, distributed, rented, sub-licensed, altered, stored for subsequent use, or otherwise used in whole or in part in any manner without prior written consent of Lewis Architects, except to the extent that such use is authorized under the United States copyright laws. Trademarks, logos, images, and service marks used on this site are the property of Lewis Architects and may not be used without permission from Lewis Architects and then only with proper written consent. The information and materials on this web site are for informational purposes only, and are for personal use of user only.


Use of Site

User is granted a non-exclusive, non-transferable license to access the site, subject to and limited by the intellectual property rights of other persons and owners of the information included in this site. No right is granted to any other site, including any links, except as are granted by such other site or link and subject to terms for use of other sites. User may not:

  1. use the Lewis Architects site for any purpose that is prohibited by or violates any law or regulation;
  2. use or attempt to use any “deep-link,” “scraper,” “robot,” “bot,” “spider,” “data mining,” “computer code” or any other automated device, program, tool, algorithm, process or methodology or manual process having similar processes or functionality, to access, acquire, copy, or monitor any portion of the Lewis Architects site, any data or content found on or accessed through the Lewis Architects site, or any other Lewis Architects site information without prior express written consent of Lewis Architects;
  3. obtain or attempt to obtain through any means any materials or information on the Lewis Architects site that has not been intentionally made publicly available either by public display on the Lewis Architects site or through accessibility by a visible link on the Lewis Architects site;
  4. violate any measure employed to limit or prevent access to the Moseley Architects site or its content;
  5. violate the security of the Lewis Architects site or attempt to gain unauthorized access to the Lewis Architects site, data, materials, information, computer systems or networks connected to any server associated with the Lewis Architects site, through hacking, password mining or any other means;
  6. impersonate any person or entity, or falsely state or otherwise represent an affiliation with a person or entity;
  7. interfere with, attempt to interfere with or otherwise disrupt the proper working of the Lewis Architects site, any activities conducted on or through the Lewis Architects site or any servers or networks connected to the Lewis Architects site, including accessing any data, content or other information prior to the time that it is intended to be available to the public on the Lewis Architects site;
  8. take or attempt any action that, in the sole discretion of the Lewis Architects site, imposes or may impose an unreasonable or disproportionately large load or burden on the Lewis Architects site or the infrastructure of the Lewis Architects site;
  9. forge headers or otherwise manipulate identifiers in order to disguise the origin of any content of the Lewis Architects site;
  10. disobey any requirements, procedures, policies or regulations of networks connected to the Lewis Architects site;
  11. use the Lewis Architects site to stalk or harass another;
  12. input, distribute, upload, post, email, transmit or otherwise make available any content that is promotional in nature, including solicitations for funds or business, without the prior written authorization of Lewis Architects, or constitutes junk mail, spam, chain letters, pyramid schemes or the like;
  13. input, distribute, upload, post, email, transmit or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
  14. input, distribute, upload, post, email, transmit or otherwise make available any content that you do not have the right to make available under any law or under contractual or fiduciary relationships (such as bidding information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
  15. input, distribute, upload, post, email, transmit or otherwise make available any content that infringes or violates any patent, trademark, trade secret, copyright or other proprietary rights of any party;
  16. input, distribute, upload, post, email, transmit or otherwise make available any content that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware, or telecommunications equipment;
  17. input, distribute, upload, post, email, transmit or otherwise make available any content that is harmful to minors.

Confidential Information

Lewis Architects discourages you from sending or posting to this Web site any information that you consider to be confidential or proprietary. Please note that if you do send or post any such information or material, Lewis Architects will assume that it is not confidential. By sending or posting any information or material, you grant Lewis Architects an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit, and distribute those materials or information, and you agree that Lewis Architects is free to use any ideas, concepts, know-how, or techniques that you send or post for any purpose.

No Representations and Warranties. Lewis Architects grants to user only rights which Lewis Architects has. While Lewis Architects attempts to determine that only accurate and up-to-date information is presented on this Web site, Lewis Architects assumes no responsibility for, and makes no representations with respect to, the accuracy of any information presented here. Therefore, all materials and information are presented “AS IS,” and are subject to the following WAIVER OF LIABILITY – LEWIS ARCHITECTS EXPRESSLY DISCLAIMS ANY IMPLIED OR EXPRESSED WARRANTIES OF MERCHANT ABILITY, QUALITY, ACCURACY, FITNESS FOR A PARTICULAR PURPOSE OR NEEDS, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RELATING TO SUCH MATERIAL AND INFORMATION. THERE IS NO WARRANTY AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE INFORMATION OR MATERIALS OR AGAINST INFRINGEMENT. IN NO EVENT, SHALL LEWIS ARCHITECTS BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING WITHOUT LIMITATION, DAMAGES RESULTING FROM THE USE OF, OR RELIANCE ON, THE INFORMATION OR MATERIALS PRESENTED, OR LOSS OF PROFITS OR REVENUES.

Privacy

Lewis Architects recognizes and respects the privacy of users of this Web site. When you choose to provide us with information about yourself, Lewis Architects will act in a responsible manner. Lewis Architects may store and disclose personal information as allowed or required by applicable law, including making disclosures that are necessary or advisable to (a) protect the rights, safety, or property of Lewis Architects or others and (b) conform to legal or regulatory requirements. Without your expressed approval, however, Lewis Architects will not trade, sell, or rent your personal information but may collect and/or provide aggregate statistics about its Web site and users to other parties. Lewis Architects has no intention of collecting any personal data from individuals under 13 years of age. When you view certain parts of the Web site, information may be stored on your computer. This information will be in the form of a “cookie” or similar file and will permit tailoring of the Web site to better match your interests and/or preferences. This site, however, contains links to other Web sites and Moseley Architects does not control the privacy policies or other users of those sites. See Linking. This privacy statement only applies to information collected and maintained by Lewis Architects.

Linking

As a convenience, this Web site may contain links to other sites that are not controlled by, or affiliated or associated with, Lewis Architects. Accordingly, Lewis Architects does not make any representations concerning the privacy practices or terms of use of such sites, nor does Lewis Architects control, warrant, or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, video, messages or other materials available on such sites. The inclusion or exclusion of any link does not imply any endorsement by Moseley Architects of the site, the site’s provider, or the information on the site.


This Web site may also contain links, access or reference to other sites of or related to Lewis Architects, such as links to websites of clients and consultants of Lewis Architects, and to websites for bidding on construction of projects; these other websites may or may not be controlled by Lewis Architects, or its clients, or its consultants or others, and user is subject to the terms of use of those other sites. Lewis Architects does not make any representations concerning the privacy practice or terms of use of such other or related sites; nor does Lewis Architects warrant or guarantee the accuracy, integrity or quality of the information, data, text, software, music, sound, photographs, graphics, video or other materials available on such sites. Use of these other sites, including for bidding on construction projects, may be subject to public disclosure by their owners or others who control or manage them, and may be subject to terms of use of them by other parties. Lewis Architects does not make any representation or endorse either the owner or controller of such other sites or the information contained in any of them.


Governing Law

The internal laws of the Commonwealth of Pennsylvania, without reference to any choice of law provisions, shall govern any claims relating to the Web site or to the materials on it. User agrees that any lawsuit or other action brought by Lewis Architects, user or any third party to construe or enforce these Terms of Use and the use of this Web site shall be subject only to the jurisdiction of either the state or federal courts located in Philadelphia, Pennsylvania. Lewis Architects may revise these Terms of Use at any time. Revisions will be posted on this “Terms of Use” page and users are responsible for reviewing these Terms of Use to ensure compliance by users.




Lewis Architects & Engineers SP

Returns and Refunds Policy

Thank you for shopping at Lewis Architects & Engineers SP.

Please read this policy carefully. This is the Return and Refund Policy of Lewis Architects & Engineers SP. This Return and Refund Policy for Lewis Architects & Engineers SP is powered by TermsFeed.

Digital products

We do not issue refunds for digital products once the order is confirmed and the product is sent.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us: